Vision, Mission & Values

Vision

To be the premier revenue collection, border management and trade facilitation agency in the region.

Mission

To be recognized as a leading contributor to Fiji’s economic, security and social programs, through effectively collecting the majority of Government revenues, carefully protecting its border, facilitation of trade and providing quality advice to key stakeholders.

Values

Leadership

The organization’s senior leaders will set directions and create a customer orientation, clear and visible values and high expectations, and ensure the creation of strategies, systems, and methods of achieving excellence and building knowledge and capabilities.

Results Focus

The organization will focus on results that are guided and balanced by the interest of all stakeholders, using a balanced set of performance measures that offers an effective means to monitor actual performance, and to marshal support for improving results.

Continuous Improvement and Learning

The organization aims to achieve the highest level of performance by adopting a well-executed approach to continuous learning and improvement by incremental and breakthrough improvement and adaptation to change that leads to new goals and/or approaches.

Design Quality and Prevention

The organization will emphasize on design quality, hence anticipating problems and waste prevention at the design stage.

Partnership Development

The organization will build internal and external partnerships to better accomplish its goals.

Valuing Employees

The organization will continue to invest in the development of its workforce through education, training and opportunities for continued growth. In return FRCA has the right to expect high levels of productivity and integrity.

One Organization

Managers and staff will work as one toward the goals of FRCA.

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HEAD OFFICE LOCATION

CONTACT DETAILS

Revenue & Customs Services Complex,
Lot 1 Corner of Queen Elizabeth Drive
& Ratu Sukuna Road,
Nasese,
Suva.
Phone: (+679) 3243000
Fax: (679) 3315537
Email: info@frca.org.fj