Service Turnover Tax

Business & Self-Employed


What it is? 

Service Turnover Tax (STT) is a tax that is levied on the VAT exclusive cost of turnover of any person conducting a business involving the provision of a prescribed service, at the rate of 5%, with effect from 1 January, 2012. Turnover means any sums or amounts received or receivable by or on behalf of the owner of a service in respect of any sums or amounts included in a charge for a prescribed service. The service provider has to collect the STT shown on the bill issued to a customer.

Who should register for STT?

For existing businesses, the owner or person who is responsible for the daily management of a prescribed service (Accountable Person) should register with FRCA once they become liable to register.

For new businesses, the Accountable Person should first obtain a Tax Identification Number (TIN), and then register for STT purposes. Registration must be done within 30 days before the business commences. The 

is available on our website and Customer Service Centre.

Who is the Accountable Person?

“Accountable person”   can be any one of the following persons – the owner, manager, sole precedent partner or any person who is responsible for the daily management of the prescribed service.

Deemed STT registration

Any person who should have registered and has not done so, will be deemed to be registered.

Liability to register upon reaching the taxable threshold

For  the following prescribed services, registration depends upon a  ‘taxable threshold’ :

  • Bistros and coffee shops – turnover $1.5 million
  • Provision of meals/beverages in a licensed restaurant – turnover $1.5 million
  • Charter flights (except emergency evacuation) – turnover $300,000
  • Watersports – turnover $300,000
  • Homestays – turnover $50,000

Once a person reaches the taxable threshold they should register so that they can start including STT in their service charges.   The effective date to start accounting for STT  is the month of registration .


Services subject to STT

Service provider Services subject to STT
1. Licensed hotels Accommodation, refreshments and any otherservices.
2. Tourist vessels operating within Fiji waters Accommodation, refreshments and any otherservices provided on board.
3. Licensed bars Meals, beverages and any other services provided in a licensed bar. This includes licensed bars located, for example, in private clubs.
4. Licensed Nightclub Services such as music, dancing or other entertainment including other services
5. Inbound tour operators Travel, tour and sight seeing services.
6. Organizers of entertainment programs /product exhibitions Entry fees to the events venue.
7. Recreational Activity operators Recreational activities provided by these operators Eg. Skydiving
8. Cinema Operators Entry fees and all services provided within the cinema premises.
9. Licensed Rental/hire car operators With effect from  01/01/15 any hire of chauffeur driven  motor vehicles.This applies to motor vehicles that –

  • come  with a driver
  • does not have a meter
  • the fare is negotiated or is fixed

Includes vehicles with ‘LH’  license plates. it

It does not include the hire of taxis

Hire of rental cars and other  transport services by a  rental car operator


10. Bistros and coffee shops Meals ,  beverages and other servicesThis only applies to service providers with a gross turnover of  over $1.5 million dollars
11. Licensed Restaurants Meals, beverages and other servicesThis only applies in licensed restaurants with an annual gross turnover of over $1.5 million dollars.
12. Aircraft operators Chartered flightsThis only applies if the annual gross turnover of the aircraft operator from the charter services is over $300,000.Chartered flights for medical or natural disaster relief evacuations   services are not subject to STT. 
13. Water sports operators All water sports activities including river safarisThis only applies to operators with an annual gross turnover of over $300,000 dollars.
14. Home stay operators Accommodation and other services provided in a private residence or property that accommodates tourists, international students or overseas visitors who are paying guests.This only applies to operators  with an annual gross turnover of over $50,000It does not apply to hostels/accommodation operated by public educational institutions. 
15. Unlicensed service operators If a service provider is not licensed but meets the registration requirements and, it will be required to register and charge STT on the services provided.
16. All service providers that meet the registration requirements Any service indirectly or directly provided by the operator



Who is responsible for collecting STT?

The Accountable person must account for STT collected and any correspondence or queries on STT will be sent to him/her.

Accounting for STT

The Accountable person must account for STT in monthly returns. A STT return should be completed and submitted with a cheque/cash for the STT applicable on the turnover for that month within 30 days. The forms are available on our website and Customer Service Centre.

The Accountable Person may issue bills that are STT inclusive or STT/VAT inclusive or separately depending on the record keeping system adopted. However, adequate records must be kept for audit purposes.


Record Keeping (Section 34 of TAD 2009)

  •  STT accounts and records should be kept  for at least 7 years
  • if a  person  wants to discard records before the end of the 7-year period, they must make an application in writing to the CEO.

STT Penalties

  • any STT remaining unpaid after the due date for payment – 25% Late Payment Penalty applies.
  • If lodgment is late, 20% Late Lodgment Penalty will apply on the outstanding amount on the return.
  • An additional 5% late payment and late lodgment penalties will apply for each month of default on the unpaid tax.
  • Deliberate failure to maintain proper records – penalty equal to 75% of the amount of tax payable.
  •  Failure to maintain proper records due to ignorance or other reasons –  penalty equal to 20% of tax payable.
  • Deliberate false or misleading statements – penalty equal to 75% of the amount of tax shortfall.
  • Unintentional mistakes leading to incorrect returns – penalty equal to 20% of tax payable.


The courts can impose a maximum fine of FJ$15,000 or to imprisonment for a term not exceeding 12 months or to both a fine and imprisonment for the following offences:

  • Failure to file STT return
  • Failure to comply with obligations under Tax Administration Decree.
  • failure to produce any books or records relating to the turnover and collection/payment of STT

The courts can impose a maximum fine of FJ$25,000 or to imprisonment for a term not exceeding 24 months or to both a fine and imprisonment for the following offences:

•  failure to allow authorized tax officials from entering the hotel premises to inspect turnover, collection or payment records

•  making  false or misleading statements


Guidelines for calculating STT

The two tables below show how the gross amount paid by a hotel guest should be calculated if a hotel owner is registered for STT and VAT purposes.

The table below shows how the gross amount paid by a hotel guest is calculated where the hotel owner is not registered for VAT.


  • STT is always calculated on the VAT exclusive amount.
  • VAT is calculated in the same way but the base figure shall not include the STT amount.

Further information:

Click here to download the 2012 STT brochures

For more information, Contact Us or alternatively by email: (, or

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Revenue & Customs Services Complex,
Lot 1 Corner of Queen Elizabeth Drive
& Ratu Sukuna Road,
Phone: (+679) 3243000
Fax: (679) 3315537