Customs FAQ’s

General Queries

Where can I go, should I need further clarification on any customs matter?

There is an officer at our Helpdesk situated at the Long Room in all our ports. You can Contact Us or click here for more information.

Single Administrative Document (SAD)

What is a Single Administrative Document?

It is an electronic Customs Entry form that is used for clearing cargo.

How do I register a SAD?

A SAD can be registered on-line through ASYCUDA.

Can a Company register SAD?

Yes, provided they have on-line ASYCUDA System and on the approval of the management of FRCA. FRCA will also provide the necessary training and user manual.

Where can I obtain an assessment?

The company or a registered broker can also do assessment on-line.

Duty Payments

Where can I make my payments?

The Amount of Duty payable shown on the Assessment Notice should be paid to the Customs Cashier at each port of entry.

What if I am unable to access the SAD?

If you are restricted from accessing the SAD, you have to lodge the SAD at the Customs Longroom.

How long does it take for my SAD to be processed before I make the final payment?

At least one day.

What documents would I expect to receive after paying of duty and VAT?

You will be issued a receipt and a Release Note. The Release Note will allow you to remove goods from Customs Control.

Who can I engage to clear goods from Customs?

A person can either clear goods from Customs Control on their own or engage a licensed Customs broker. List of licensed Customs brokers.

What happens if my goods are marked for inspection? (Red Lane (RL): Block 11 of SAD)

Upon payment of duty, the release note is not given to the Customs Broker or the owner unless and until the goods are examined.

What would I need to do then?

An appointment for examination is required to be made with the Examinations Section at Customs Division.

What will happen after the appointment is confirmed?

The owner or broker will have to pick the Examination Officer at the appointed time for inspection purposes. The goods will be released from Customs Control if the Customs officer is satisfied after completion of examination.

Brokers Obligations

How much bond security do I have to pay if I open a Customs Agency?

You have to pay the Fiji Revenue & Customs Authority (FRCA) a customs bond amount of FJ$10,000, in accordance with Section 146 of the Customs Act 1986.

How much bond security do I have to pay if I employ a Customs clerk?

You have to pay FRCA a customs bond amount of FJ$1000 per clerk, in accordance with Section 146 of the Customs Act 1986.

How much bond security do Airline and Shipping Agents have to pay to FRCA?

Airline and Shipping Agents have to pay FRCA the total of FJ$50,000 in bond, in accordance with Section 35 of the Customs Act 1986.

How much bond security do I have to pay FRCA if I want to operate a general bonded warehouse?

To operate a general and private bonded warehouse for goods, you will have to pay FRCA the total amount of FJ$30,000. However, to operate a general and private bonded warehouse for motor vehicles you will have to pay FJ$100,000 in accordance with Section 38 of the Customs Act 1986.

How much bond security do I have to pay FRCA if I want to operate Customs carriers?

You will have to pay FRCA FJ$1000 per vehicle in accordance with Customs Regulation 131.

How much bond security do I have to pay FRCA, as a manufacturer of excisable goods in order to store my goods in the factory?

You will have to pay FRCA FJ$100,000 if you want to store your goods in a factory in accordance with Section 17 of the Excise Act.

Annual license fees

How much license fee do I have to pay per annum to operate a Customs House Agency?

You have to pay FRCA the license fee of FJ$250 per annum.

I’m operating a warehouse, what would be my license fee per annum?

You have to pay FRCA the license fee of FJ$1755 per annum.

I have two vehicles, and I would like to transport bonded goods coast wise through HMC carrier. What is the license fee per annum?
You have to pay FRCA the license fee of FJ$25.00 per annum, per vehicle. However, if you have 10 vehicles, you pay only FJ$125 per annum.

What is the license fee for an excise factory?

The license fee for an excise factory is FJ$500 per annum. However, if you would like to operate a warehouse in an excise factory, you have to pay FRCA another FJ$500 per annum.

How much license fees do container (CFS) and air freight station (AFS) operators have to pay FRCA per annum?

If they have full time officers in either of these stations, they pay a fee of FJ$4500 per annum. However, if they have part time officers in either of these stations, they pay FJ$2812.50 per annum.

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HEAD OFFICE LOCATION

CONTACT DETAILS

Revenue & Customs Services Complex,
Lot 1 Corner of Queen Elizabeth Drive
& Ratu Sukuna Road,
Nasese,
Suva.
Phone: (+679) 3243000
Fax: (679) 3315537
Email: info@frca.org.fj