Revenue Collection - Inland Revenue

The following core functions of the Authority are performed by our Revenue Collection Division:

Tax

• Customer Service Centre
  • general enquiries.
  • registration.
  • tax clearance.
  • collection point for all returns & correspondence.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division, Legal and Information Technology sections.
• Data Entry Unit
  • lodgment of all return types.
  • data entry of other income and information provided in returns.
  • updating information on the data base.
  • also processes returns received by Lodgment Enforcement Unit.
  • refers system problems to Information Technology section through relevant Manager & National Manager.
• Company Section
  • processing of returns of income for companies.
  • referrals to other units within FIRCA.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division, Legal and Information Technology sections.
• Technical Section
  • processing of returns of income for sole traders, partnerships, estates and non-profit organisations.
  • referrals to other units within FIRCA.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division, Legal and Information Technology sections.
• Assessment Units
  • processing of salary & wage earners returns of income.
  • processing of registered persons VAT Returns.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division, Legal and Information Technology sections.
• Amendments and Correspondence Control Unit
  • conducts review of assessments for all return types.
  • controls correspondence.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division, Legal and Information Technology sections.
• PAYE Section
  • maintain employers' records.
  • reconcile the amounts received from employers (PAYE taxes deducted at source) with the information on the Annual Summaries.
  • deal with Customer Enquiry Centre and Processing Units.
  • direct referrals to Risk & Compliance Division and Information Technology section.
• Dispatch Unit
  • issue of notices of assessments, statements of tax accounts and refunds to taxpayers.
  • deal with Processing sections and Customer Enquiry Centre.
  • direct referrals to Risk & Compliance Division and Information Technology section.
• Taxpayer Education & Publicity Unit
  • public awareness of tax issues.
  • provides technical advice to internal & external parties.
  • preparation of tax pamphlets, brochures, etc.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division.
• Technical Interpretations & Procedures Unit
  • provide technical advice to internal & external parties.
  • develops procedures & practice statements.
  • coordinates & conducts seminar & workshops for internal & external parties.
  • deal with all FIRCA business units.
  • direct referrals to Risk & Compliance Division and Legal section.

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