Corporate Services

The Corporate Services Division performs the following functions of the Authority:

  • Human Resources
    • recruiting the right people to fill the vacancies identified as and when the need arises.
    • maintaining a harmonious working environment.
    • monitor and ensure compliance with Human Resource (HR) Policies, Procedures and Directions, the OHS Legislation and the FRCA Collective Agreement.
    • enforcement of Code of Conduct and discipline in staff.
    • maintaining the HR CHRIS System and updating HR records.
    • secretariat to the FRCA Staff Board, which includes the responsibility of preparing, papers and researching issues required by the Staff Board.
  • Training & Development
    • coordinating in-house, external and overseas training.
    • facilitating staff's training needs.
    • compiling staff's applications for further training, for submission to the Training & Development Committee.
    • secretariat to the Training & Development Committee, which includes the responsibility of preparing papers for discussion and research required by the Committee.
    • publicise ‘Expressions of Interest' for external and overseas training.
  • Records Management
    • maintain and manage all FRCA's records.
    • update archives of pre-2000 records.
    • register closed audit cases on TRIM system.
    • capture corporate and function records on TRIM system.
    • register and manage Hotel Turnover Tax (HTT) records.
  • International Section
    • represents FRCA to various trade negotiations and forum meetings with private and public sectors.
    • represents FRCA in the National Trade Development Committee, providing technical advice on Tariff, Harmonised System, Valuation and Rules of Origin (ROO).
    • works closely with international trade organisations like the World Trade Authority (WTO), World Customs Authority (WCO), Forum Secretariat, Oceania Customs Authority (OCO) and RILO.
    • assists in amendments made to the publications and books of the World Customs Organisation (WCO).
    • examine goods that are exported under preferential agreements so they meet certain requirements and conditions.
    • verifies and signs documents for goods exported under the preferential trade agreements.
  • Board Secretariat
    • provides secretariat and support services to the Board and Board subcommittees, which includes minutes recording, maintenance and distribution, and compilation and circulation of minute agenda and papers. Furthermore, liaise with management on implementation of Board decisions.
    • plan and arrange any functions, meetings or events for the chairman or the entire Board as required.
    • coordinate and oversee the director induction programme and rolling professional development program for each director.
    • faciliate FRCA's corporate governance processes.
    • prepare policy papers when required.