The Fiji Revenue & Customs Authority (FRCA) was established as a statutory authority under the FIRCA Act 1998 and encompasses the operations of the former Fiji Islands Inland Revenue Service and the Fiji Islands Customs Service. FIRCA commenced operations on January 01, 1999.

The organisation has been undergoing a series of change since its establishment, under the guidance of the FRCA Board and, in accordance with the Government’s strategic direction for the Authority.

This Corporate Plan 2011 - 2015 has been developed in consultation with FRCA Management and Staff, and has been aligned to the expectations of the current Government and the Board.

The Authority continues to focus on eight Key Result Areas, for which objectives and strategies have been developed. The strategies identified in this five-year plan were determined under a number of assumptions, keeping in mind the operational constraints and challenges the organisation would encounter.

Furthermore, there had to be a review of the current year’s results to assess achievements and decide areas for improvements for the new plan period. In the past year the Authority has been focusing on eight Key Result Areas. It should be noted that some strategies highlighted in the past years’ Corporate Plan do take time to implement and some are affected by external factors which delays their implementation, hence these are reflected in the current Corporate Plan.